PEOPLE
PROCESS
TECHNOLOGY
Managing a small IT Department is NOT easy.
We specialize in providing expert resources for small to mid-sized IT Departments to help achieve operational excellence and manage risk.
Our typical clients are organizations with between 100 and 1,000 computers that have less than 5 employees in their IT Department.
We provide the people, process, and technology to help small tech teams succeed in deploying, managing, and supporting critical business systems.
PEOPLE
PROCESS
TECHNOLOGY
IT Guardian provides PROVEN solutions to todays most common IT Management challenges.
We are not a tech staffing firm,
WE PROVIDE EXPERT MANAGED IT SERVICES FOR individual roles
WITHIN YOUR IT DEPARTMENT
Our Co-Managed IT services can provide turnkey solutions for the most common IT Management and Support challenges.
A lot has changed in the IT Management world over the last ten years, it is now a very mature industry with established best practices and service delivery standards for all aspects of technology adoption. Designing and building the infrastructure, systems, and processes to provide best-in-class IT Management and Support can be a real challenge. Many small IT Departments struggle with this added workload due to limited funding, staff, and a general lack of resources.
The good news for your overworked IT team is that they do not need to reinvent the wheel. As a matter of fact, we do NOT want to be inventing custom solutions when there are well-established standards and frameworks readily available.
IT Guardian can deploy a fully functional IT Management platform including, service management oversight, network engineering and operations, network monitoring, ticketing and helpdesk, SOP & documentation systems.
Free up your management staff as well as your valued technical staff and let us help jump-start your Technology Management systems.
IT Department Roles
Virtual CIO
Virtual CIO
IT Management
IT Management
Network Operations
Network Operations
Engineering
Engineering
Cyber Security
Cyber Security
Compliance
Compliance
Service Management
Service Management
Help Desk
Help Desk
Onsite Services
Onsite Services
We provide turnkey systems and best practices to help get your tech team up and running quickly!
How can we help?
Staff Development
Project Mgt
Best Practices
Standard Operating Procedures
Endpoint Mgt
Knowledgebase
Cloud Management
Business Continuity
Telecom Mgt
Infrastructure Mgt
Mobile Device Mgt
Security Audits
ITIL - ISO 20000
NIST - CMMC
Cyber Insurance
Asset Lifecycle Mgt
Budgeting
Secure Remote Access
Vendor Management
Strategic Initiatives
Due Diligence
Moves and Migrations
We can provide a complete IT Management Platform,
or add just the tools you need.
Helpdesk System
Helpdesk System
Manage IT incidents, problems, and projects in the most efficient way possible. From incident triage to long-term problem management deploy your IT team based on scope and severity. Get the right people in the right place at the right time.
RMM System
RMM System
Gain control of asset management, software deployment, patching, and remote helpdesk by delivering service via industry-standard tools and best practices.
Alerting and Monitoring System
Alerting and Monitoring System
Create and sustain a proactive monitoring posture. Every minute counts. Designing proper monitoring strategies that leverage industry standards and solutions can be a force multiplier.
Endpoint Security
Endpoint Security
Leveraging state-of-the-art technologies and years of experience we help you develop and deploy a comprehensive endpoint security plan that is centrally managed, monitored, and maintained by your IT staff.
Documentation Portal
Documentation Portal
Good documentation is more than a list of assets. It is process, procedures and workflow. Either via our tools or yours, we will help you get on track
Change Monitoring System
Change Monitoring System
The systematic approach to applying changes into your IT environment. Having the tools and experience to measure and apply new technology is a key pillar to long-term organizational success.
IT Management Portal
IT Mgt Portal
Key Performance Indicators (KPI), service trends, and budgeting are all key pillars of good IT management. Whether it is an existing team, a contracted vendor, or a hybrid model, we can help you put those assets in the absolute best position to succeed.
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What Our Clients Say
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